My partner’s PowerBook began having problems last Friday, and it stopped working. His machine is over two years old, and this was the first problem that we had with it. Anyway, we have AppleCare on this machine (and all our Macs), so Paul placed a call for help. When the technician was unable to resolve the problem by phone, he informed us that the PowerBook needed to be sent in for repair.
The shipping box arrived on Tuesday afternoon, and DHL picked up the computer on Tuesday evening to ship it back to Apple. I thought that it would be at least a week before we saw it again, but I am thrilled to say that Paul’s PowerBook returned to our office this morning in perfect condition. Yes, you read that right, It was gone less than 72 hours which included the shipping time from SC to CA and back. Better yet, the cost to us — free since it was covered by AppleCare.